Vodafone Shared Services India Ltd

Engineer IT Integration :- Provided proficient support for Sales and Marketing applications, as well as CRM applications (Siebel), including application health checks, monitoring, and deployment. Conducted sanity testing of WebLogic, Oracle Siebel, and online portal stack of applications. Identified and resolved issues related to web services and API endpoints through effective troubleshooting.

• Streamlined knowledge transfer from local NOC to GNOC for better collaboration and efficiency.

• Implemented automated health checks to monitor and maintain the health of multiple environments.

• Successfully automated 50% of business reports and routine tasks, significantly improving efficiency and productivity.

Skills :-  Siebel Integration

Application :-  Siebel  e-Communications